ShopPilot Pro
FAQ
Frequently asked questions
Quick answers for demo access, setup, printing, tablet sync, backups, and support.
Main questions
The July 14 Release Guard adds held ticket recall, cash tender shortcuts, customer/shop receipt copies, tax-exempt handling, drawer testing, Tablet Sync Test Center, morning tablet/monitor checks, and demo release safety checks.
The demo candidate is marked ready with 52/52 required checks passed. It is still request-only and should be tested with fake data first.
It is moving that direction, but the private beta should be tested with fake data first. POS, receipts, closeout, inventory, and reports are being tightened before public handout.
The main shop workflow is being built local-first. Hosted pages, tablet install, future updates, and cloud backup features need internet. Tablet offline work can be saved and synced later.
The hosted tablet page opens from the website. Live sync needs the shop computer Hub, the Hub address, and the tablet on the same shop Wi-Fi.
That depends on the Windows shop setup and local Hub/Bridge. Set the receipt printer name exactly as Windows shows it, use the drawer test button, and test real hardware before trusting it for live work.
No. Open Drawer is meant to work through Shop Hub after the receipt printer and drawer are connected correctly. Browser-only or hosted pages do not replace the local hardware setup.
No. Hosted tablet and live-board pages are test-mode tools. Full POS, hardware actions, local records, backups, and money workflows stay on the shop computer for now.
The current direction is local-first data with backups. Testers should use fake data first and make a backup before any update or real-world run.
Yes, the demo path is request-only right now. Use the Try page or email demo@shoppilotpro.net so the right beta notes can be sent with it.
Yes. The regular ShopPilot Pro price is $89.99 USD per month for one shop, with the complete POS register included. Eligible early Pro members can lock in the $59.99 founding rate while their Pro membership stays active. XL, Multi-Store, and Rental are priced separately.
PayPal confirms the exact monthly charge before approval and manages the saved payment method. The current ShopPilot Pro founding checkout is $59.99 USD per month, discounted from the regular $89.99 Pro price. This rate applies to Pro only. Membership includes the Pro POS register with no separate POS add-on. After approval, ShopPilot verifies the subscription and provides the program license key. A failed renewal receives a short grace period so a temporary payment problem does not stop the shop without warning.
Cancel anytime through PayPal Automatic Payments. There is no long-term contract. Cancellation stops future renewals, does not delete local ShopPilot records or backups, and access continues through the paid period shown for the membership.
Yes. Your shop data belongs to you. The Management data portability center creates an offline export with readable CSV files, a complete JSON archive, and individual downloads for attached photos, signatures, and scanned receipts. ShopPilot license and connection credentials are excluded.
Founding buyers lock in $59.99 USD per month for ShopPilot Pro instead of the regular $89.99 Pro rate while their Pro membership stays active, plus free Pro upgrades. The offer does not include XL, Multi-Store, or Rental.
Product upgrades are included while you are an active ShopPilot Pro member. Hardware, setup, or third-party services may still depend on the shop's own Windows setup.
No. ShopPilot Pro software, screens, copy, branding, workflows, and demo materials are protected. Demo files are for approved testing only and should not be copied, repackaged, or redistributed.
Report red boxes, failed saves, slow screens, confusing buttons, printer trouble, tablet sync issues, or anything that slows down the counter.